Contact Us

ZHIYUAN DEVELOPMENT LIMITED

3 FLAT B07 FLOOR 23, HOOVER INDUSTRIAL BUILDING, NO. 26-38 KWAI CHEONG ROAD, N.T, HONG KONG

Customer Service: Ellio

E-mail: Support@Gotolyvip.com

Facebook: Messenger

Tel:+86 18928951765

If you may encounter problems in the purchase process, please click below:

👉What can I learn more about GOTOLY?

👉When can I get my package?

👉How to check my package about the logistics information?

👉How to return or refund？

👉How to use the payment?

👉The measurement guide you want.

By Email

Nomally, we will repeat your email within 2 bussness days.

If you haven't receive any reply, it means our email may have been blocked by your mail service, so that you cannot recive a tracking number or details for your order. But don't worry!! There are some way to solve this.
#1 You can check your Spam Box, maybe the email in it.

#2 Change your setting to accept Stranger Mail and resend your question to us.

#3  You can contact our Facebook messenger to get a solution, we will reply as soon as possible.